Our insurance assigned a different Servpro location to our case. After 3 messages to their emergency line, we gave up and contacted Servpro of Waxahachie/Midlothian. They not only answered the phone, they arrived very soon after. Alexis and Jose were friendly, professional, courteous and knowledgeable. We couldn't have been more satisfied with the service we received (and are continuing to receive.) We hope we never need their services again (ha!) but if we do, we will absolutely be calling them.
May 2024
Austin and Jason came out to help after our hot water heater flooded our home. They were knowledgeable, very respectful, and were an overall great help. We would 100% use them again if we ever had the need.
May 2024
Our experience with Alexis and Jose was amazing. They came in and quickly took care of a water mitigation need. They answered every question I had and took great care of our home. Couldn’t be happier with the service!
Our insurance assigned a different Servpro location to our case. After 3 messages to their emergency line, we gave up and contacted Servpro of Waxahachie/Midlothian. They not only answered the phone, they arrived very soon after. Alexis and Jose were friendly, professional, courteous and knowledgeable. We couldn't have been more satisfied with the service we received (and are continuing to receive.) We hope we never need their services again (ha!) but if we do, we will absolutely be calling them.
Austin and Jason came out to help after our hot water heater flooded our home. They were knowledgeable, very respectful, and were an overall great help. We would 100% use them again if we ever had the need.
Our experience with Alexis and Jose was amazing. They came in and quickly took care of a water mitigation need. They answered every question I had and took great care of our home. Couldn’t be happier with the service!