This company did my long overdue duct cleaning. This was the first time since house built in 1997-98. It was recommended by Rapid Response who recently did some A/C work. The team arrived and got to it. Started at 10:30am and finished at 3:15pm working non-stop. They acted professional and courteous (Austin and Jason) explaining what and where they were going to work. They took careful note of furniture with photos and put everything back in place. They do bring there tanks/hoses/vacuums into house and careful moving it around. One vent was noted to be very clogged and they cleaned it and made suggestions for a long-term fix. If you have pets I would suggest make plans... read full review
May 2024
Our insurance assigned a different Servpro location to our case. After 3 messages to their emergency line, we gave up and contacted Servpro of Waxahachie/Midlothian. They not only answered the phone, they arrived very soon after. Alexis and Jose were friendly, professional, courteous and knowledgeable. We couldn't have been more satisfied with the service we received (and are continuing to receive.) We hope we never need their services again (ha!) but if we do, we will absolutely be calling them.
May 2024
Austin and Jason came out to help after our hot water heater flooded our home. They were knowledgeable, very respectful, and were an overall great help. We would 100% use them again if we ever had the need.
This company did my long overdue duct cleaning. This was the first time since house built in 1997-98. It was recommended by Rapid Response who recently did some A/C work. The team arrived and got to it. Started at 10:30am and finished at 3:15pm working non-stop. They acted professional and courteous (Austin and Jason) explaining what and where they were going to work. They took careful note of furniture with photos and put everything back in place. They do bring there tanks/hoses/vacuums into house and careful moving it around. One vent was noted to be very clogged and they cleaned it and made suggestions for a long-term fix. If you have pets I would suggest make plans... read full review
Our insurance assigned a different Servpro location to our case. After 3 messages to their emergency line, we gave up and contacted Servpro of Waxahachie/Midlothian. They not only answered the phone, they arrived very soon after. Alexis and Jose were friendly, professional, courteous and knowledgeable. We couldn't have been more satisfied with the service we received (and are continuing to receive.) We hope we never need their services again (ha!) but if we do, we will absolutely be calling them.
Austin and Jason came out to help after our hot water heater flooded our home. They were knowledgeable, very respectful, and were an overall great help. We would 100% use them again if we ever had the need.