Kamish (not sure about spelling) solved our problem, finally! I spent hours over the course of a week with customer support trying to figure out why the phone SIM card would not sync to the network. Kamish was able to do an “upgrade” in the system ($27) with our existing phone and with a new SIM card. Took about 30 minutes. This all occurred due to using an eSIM card for international travel and swapping back to using the physical SIM. I would highly suggest if you travel abroad, just buy a burner phone with data and voice in that country. Also, the customer support team needs more training and they need to have reference numbers for the call. I’m surprised that... read full review
August 2022
It was absolutely wonderful. The gentleman that helped us I can't remember his name I'm so sorry. He was amazing very helpful very patient and very knowledgeable. I appreciate him so much. I wish there were more Representatives like that gentleman in the world. Thank you Boost Mobile this was a great experience
Kamish (not sure about spelling) solved our problem, finally! I spent hours over the course of a week with customer support trying to figure out why the phone SIM card would not sync to the network. Kamish was able to do an “upgrade” in the system ($27) with our existing phone and with a new SIM card. Took about 30 minutes. This all occurred due to using an eSIM card for international travel and swapping back to using the physical SIM. I would highly suggest if you travel abroad, just buy a burner phone with data and voice in that country. Also, the customer support team needs more training and they need to have reference numbers for the call. I’m surprised that... read full review
It was absolutely wonderful. The gentleman that helped us I can't remember his name I'm so sorry. He was amazing very helpful very patient and very knowledgeable. I appreciate him so much. I wish there were more Representatives like that gentleman in the world. Thank you Boost Mobile this was a great experience