Boost Mobile

The Boost Mobile store located at 6420 Denton Hwy, Watauga, TX, offers a range of 5G devices and prepaid phone plans on the Boost Wireless Network. Customers can find various options, including iPhones, Samsung, and Motorola devices, along with great deals. Reviews highlight mixed experiences with customer service. One customer praised a representative for being helpful, patient, and knowledgeable, significantly improving their experience. However, another customer faced challenges with the customer support system, leading to frustrations over long wait times and unresolved issues regarding a phone SIM card. They suggested improvements in training and follow-up procedures for customer support. While some customers found the sales process energetic, others noted delays and complications in transferring numbers or setting up new services. Overall, the store has the potential to provide great service, but there are areas for improvement in the customer support experience.