About Mr. Rooter Plumbing of Waco
Mr. Rooter Plumbing of Waco provides reliable and courteous service for both residential and commercial customers. Their licensed, insured, and experienced technicians handle a variety of plumbing issues, from small problems to complex concerns. Customers appreciate the upfront, flat-rate pricing with no overtime charges, ensuring fair and transparent service. Reviewers highlight the prompt and professional technicians, who leave areas clean and offer helpful advice. Customer service representatives like Lisa are praised for being patient and friendly, handling calls well. Technicians such as Kelvin Palmer are recognized for their professionalism, going above and beyond, and keeping customers informed throughout the process. Bill and Eddie are noted for their genuine attitude and willingness to go the extra mile, earning repeat praise. Overall, the team is known for honesty, friendliness, and excellent service, with many customers ready to recommend the company for their plumbing needs.
the lady who answered my calls Lisa is so patient and nice. she handles herself very well and I felt like I had a friend at the end of the day. The tech Tyler out of Killeen was awesome! he let me see inside the sewer line and did an excellent job.
Jacob and James came out as requested and cleaned out my lines and cured my "flush" problem in short order. They were polite, professional, and thorough. Clean up afterward was spotless. I really appreciated their attitude. I was kept fully informed of what they were doing and why and there was no effort at trying to upsell me on anything. I know that I can count on Mr. Rooter!