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Reviews for Smith Dental Care: Douglas Aaron DDS
Add your commentSmith Dental Care: Douglas Aaron DDS
5400 New Copeland Rd, Tyler
Directions Call Website Suggest an Edit5400 New Copeland Rd, Tyler
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I would like to say that Dr. Douglas was absolutely AMAZING! However, Some of the staff not so pleasant! Customer service etiquette is very essential when working in such profession! It doesn’t matter what the circumstances are your words should be chosen carefully when communicating with patient. You NEVER tell a patient or customer what they NEED to do when it comes to an issue they are having. Working in customer service arena for the government over 25 years I have always approached and communicated as if the customer was right rather they were wrong or not! When you lose patients you lose money. Unnecessary deformation for the wonderful doctors is so unfair due... read full review
I needed to find a new dentist after recently relocating to Texas. I always turn to Google and Yelp to help me decide on these types of things. I was extremely impressed by the wonderful reviews for this office, so I booked an appointment for my youngest son for a routine checkup and cleaning. This dental office is far superior to any that I've ever been to. From start to finish, this place was incredible. From the front office staff, to the assistants, to the the hygienist, to the dentist, start to finish absolutely incredible. The quality of care is exceptional. The entire staff is extremely kind and caring, and the entire office is immaculately clean. They took... read full review
I have a child that had a terrible experience at a previous dentist office in town. Smith Dental was so accommodating that her anxiety was gone after 5 minutes of being in the building. Everyone is so kind and reassuring. We are moving our whole family to Smith Dental!!!