Trophy Club Family Medicine

Jul 2024

I’ve never had a good experience here, from all the Doctors to Doctor Assistants to PA’s to front desk. I called this morning and got a very dry response about my situation and it just immediately made me sick to my stomach. After 15 years I’ve had enough. Im officially looking for another PCP because I clearly can’t find anyone decent here at Trophy Club Family Medicine.

Nov 2023

I've been coming to TCFM for over 5 years. I called in today to make an appointment because I’m sick. I was put on hold for 10 minutes and was told I haven’t been there since December 2021 and they would have to check if the doctor would accept me back. This place has gone downhill, the office phone handlers need to learn to treat their customers better. There wasn’t any sense of sympathy or helpfulness. I’ll be moving on.

Nov 2022

Finding a general practitioner that actually cares about your health first is incredibly hard nowadays. THESE PEOPLE COULDN'T CARE LESS. I just moved to the area and needed a checkup over a few things. They proceeded to try and schedule me for 4 different appointments for things that could be all taken care of in a matter of 30min. All they care about here is patient turnover and getting as much money from insurance as possible. I would never recommend having Trophy Club Family Medicine as your doctor! Incredibly disappointed. After talking to multiple offices, I finally found one that really only cares about your well being and while I have to drive almost an hour to...read full review