Both of my daughters are on the spectrum and the staff here is so patient when working with them and working through their fears with towards dental work. My girls definitely don’t look forward to the dentist, but they do look forward to the trip to the toy box when the service is completed and all is better again. Dr. McCandless’ office came highly recommended on Facebook and I can 100% see why. They are a truly incredible staff. My only “con” would be to make sure that the staff has your insurance information. I put our insurance information in when filling out the paperwork that is sent electronically before the appointment, but it didn’t pull to their system.... read full review
June 2024
I have very mixed feelings. I'll start by saying this , the staff is SUPER friendly! My kids and I were a bit nervous when we arrived but they made us feel at ease. ? Now , the bad part.. if you DO NOT have dental insurance, you should probably look at other options. I paid $700 total for my 2 kids that day. I was told they need treatment and that would cost me around 10k total and a payment plan was not an option so I was really sad about that. Now, If you DO have insurance, this is a great place.
December 2022
I would give Dr. McCandless & Her staff more stars if I could . We were referred to them for a second opinion after receiving horrible customer service from my daughters previous Dentist and I’m so glad that we gave them a chance . Everyone is super sweet , welcoming , understanding , professional , very knowledgeable, honest , caring and thoughtful. They always make us feel comfortable and take the time to return my phone calls & take the time to explain things to me . I truly appreciate everyone! Thank you !
Both of my daughters are on the spectrum and the staff here is so patient when working with them and working through their fears with towards dental work. My girls definitely don’t look forward to the dentist, but they do look forward to the trip to the toy box when the service is completed and all is better again. Dr. McCandless’ office came highly recommended on Facebook and I can 100% see why. They are a truly incredible staff. My only “con” would be to make sure that the staff has your insurance information. I put our insurance information in when filling out the paperwork that is sent electronically before the appointment, but it didn’t pull to their system.... read full review
I have very mixed feelings. I'll start by saying this , the staff is SUPER friendly! My kids and I were a bit nervous when we arrived but they made us feel at ease. ? Now , the bad part.. if you DO NOT have dental insurance, you should probably look at other options. I paid $700 total for my 2 kids that day. I was told they need treatment and that would cost me around 10k total and a payment plan was not an option so I was really sad about that. Now, If you DO have insurance, this is a great place.
I would give Dr. McCandless & Her staff more stars if I could . We were referred to them for a second opinion after receiving horrible customer service from my daughters previous Dentist and I’m so glad that we gave them a chance . Everyone is super sweet , welcoming , understanding , professional , very knowledgeable, honest , caring and thoughtful. They always make us feel comfortable and take the time to return my phone calls & take the time to explain things to me . I truly appreciate everyone! Thank you !