Hipp Pools, Inc

Hipp Pools, Inc. specializes in custom pool design, construction, service, and maintenance, proudly serving The Woodlands, Spring, Houston, and surrounding areas since 2003. The company offers a range of services aimed at transforming backyards into beautiful outdoor retreats, ensuring a smooth process from start to finish. Customer experiences with Hipp Pools are mixed. Some clients have praised the company for its outstanding communication and professionalism, noting that they receive regular updates on their pool condition and find the team to be friendly and reliable. One customer expressed satisfaction with the quality and design of their pool, emphasizing that Hipp Pools ensures the job is done right the first time. However, there are also concerns regarding customer service. One reviewer reported a lack of follow-up after an initial service visit, feeling neglected and opting to seek repairs elsewhere. This inconsistency in communication and follow-through raised doubts about the company’s organizational skills. Overall, while some customers have had great experiences and recommend Hipp Pools for quality and design, others have faced challenges with customer service that may affect their overall satisfaction.