Optimal Healthcare

Optimal Healthcare is a physical medicine and chiropractic care center located in Texas City, TX that aims to help patients find relief from pain. The practice is staffed by highly trained professionals who utilize the latest techniques and technology to accurately diagnose and address each patient's specific concerns. Treatments are customized to promote optimal health and a speedy recovery. However, some patients have had mixed experiences with the practice. While the staff is described as nice, one reviewer was skeptical of the chiropractic treatments, feeling that the approach was more focused on selling services than providing individualized care. This reviewer noted that treatments often involved standard back and neck adjustments performed by different staff members, without much follow-up to assess progress. Concerns were also raised about the practice's billing and financing policies. Some patients reported issues with the clinic attempting to overcharge on interest rates for payment plans. There were also complaints about being pressured to pay all copays upfront, rather than per-visit as is standard. One reviewer advised against signing up for CareCredit to pay for services, as it can be difficult to get refunds for unused visits. Despite these issues, other patients have had positive experiences, praising the care provided by Dr. Greg and Dr. Joel, who are described as attentive and invested in helping patients achieve pain relief through rehabilitation. Overall, Optimal Healthcare seems to provide a mixed bag of chiropractic services, with room for improvement in terms of transparent billing practices and personalized treatment plans.