About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses features a friendly and helpful staff, dedicated to providing excellent customer service. They offer a wide variety of frames and assist in finding the perfect glasses. The process of buying glasses is made easy with knowledgeable staff, including the general manager, Shamyra, who ensures a good customer experience. Customers have noted how well organized the location is, with staff like Shamyra leading the processing of clients efficiently, even when the lobby is busy. They are also attentive in making adjustments, like tightening screws after the sale, ensuring customer satisfaction. Visitors have praised the warm and welcoming atmosphere, recognizing the commitment of the staff to meet their needs, making it a place where great service is consistently delivered.
I bought three pairs of glasses and had to go back a few times because they didn’t fit well for adjustments, but they tried. My biggest concern is how easy the lens get scratched. I take care of mine and keep in a case most of the time but it doesn’t take much to scratch them and I paid extra for the quality lens. They replaced them once but six months later they were scratched again and it cost out of pocket for replacement. The staff is hit and miss, some are friendly, some act like it’s a bother to help you. It’s not a bad place, but it’s not high quality either.
Yuri provided outstanding service! She was very knowledgeable, friendly, and made the entire process easy and enjoyable. The atmosphere was relaxing, and she was attentive to every customer’s needs. It was a great experience overall — thank you, Yuri, for your professionalism and excellent customer care!
Made an Appt on Wednesday asked about taking my insurance they said they took it. Went to appt the next day to find out they did not take my insurance. However Shamyra took care of us, both my husband and I were given a free eye exam for the trouble. Too bad they don't take our insurance because they were great!!