Fresenius Medical Care at Memorial Hermann Fort Bend Hospital

May 2024

I went to the ER on the 21 of May. I had a head injury and I was seen right away. They got me to X-ray right away, and shortly thereafter I was taken to CT for a scan. I was fine as far as the head injury. They did put a splint on my hand incase there was a break. The nurses, doctors and all the people I came in contact with were wonderful. Would highly recommend them.

Jul 2019

I experienced some postpartum hemorrhaging, and was advised by my OB's nurse to head to the ER. There were a number of people in the waiting room, and I figured there would be a wait. 15 minutes after I checked in, I was called to the back and a (rude) male nurse(?) took my weight and asked me several questions. He was incredibly condescending and asked me if I was "sure it wasn't my period". I was sent back out to wait. About 30 minutes later, the PA on duty took me into a room and asked several questions. She was EXTREMELY friendly and caring. I wish I remembered her name - this was months ago, and I am just now writing a review. I was sent back to the waiting room. 15 minutes after that, I was checked into a room and then taken for an ultrasound. The tech was a little cold, which made me feel like a nuisance. I was then sent back to the room. The male nurse (I wish I remembered his name) was incredible. This was my first time having a male nurse, and I can see why many patients prefer them. He was super sweet, thoughtful, and caring. He and the PA are the reason why this gets 4 stars and not 1-2. They ensured they got to the bottom of what I was dealing with, and made sure I felt at ease. I asked for some paperwork documentation, and was given it promptly. This was around 10PM, and I appreciate them for being so vigilant with my situation rather than brushing me off.