Reviews for Glo Sun Spa - Spring Cypress
Write a reviewHours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 9PM
Saturday: 9AM - 6PM
Sunday: 9AM - 4PM
Tips
walk-ins welcome accepts credit cards private lot parking bike parking
Ratings
Google: 4.8/5Glo Sun Spa - Spring Cypress
8707 Spring Cypress Rd suite c, Spring
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Buyer beware. Tanning service was good, but when you decide that you want to cancel it is very difficult. Has to be in person, has to be before the 10th of the month and when you do get into sign the paperwork they continued to bill me for 6 months after that. No good will to help get refund for the several months before I was able to physically come in and cancel. No customer service or goodwill for customers at all.
I would like to add an update to my previous review. This year I decided to give Glo another try with a one month unlimited membership. I love their beds as they tan well and are so comfortable. Each time I went there were multiple employees at the desk who were very friendly and professional. One day I had to wait just a little bit and they offered me a free spa sample for my troubles. I'm not sure if it is new ownership, better employees or just a timing thing but my experience for the month was nothing less than stellar. So glad I gave it another chance.
Terrible customer service. They tell you one thing to get you signed up, and then it's another when you want to cancel. Sat on hold for over 10 min to get a question answered. The girls always act like you're bothering them when you go to use your membership and the Hours posted are not accurate. There are better options than this place for sure. Happy to say I found someplace else to go, even though I'm forced to pay for another month at Glo that I will not use