Excellence, professionalism, well organized, efficient, attention to detail; all words to describe Gentry! Impressed by Gentry from first contact. Military discount plus cash discount were most appreciated. Came in under all other bids too! Brandon showed up promptly when he learned the A/C was out in this Texas heat. He reviewed the situation, gave us a bid, answered all our questions. We accepted the bid on Monday afternoon, the full crew showed up at 0800 on Wednesday and the job was completed before 1 p.m. It was a joy to watch the crew work, each person had a specific task and they worked together seamlessly. They also took great care of our property,... read full review
August 2024
Great responses, great communication. They answer the phone quickly and everyone I have talked to or met are extremely friendly and focused on customer and needs. Highly recommend. Owner even has called to communicate and help when I placed call for after hours needs over the holiday of July 4th. Impressed with this group so very much! Guys who have been at my home every time have been awesome!
Had a new unit replaced with Gentry Air in Southlake and work recently performed with replacement part on second unit. Very happy with them. So very glad to have found a local company still focused on customers. A blessing.
August 2024
I have used Gentry a few times now, and always have a great experience. They are professional, prompt, and polite. I trust their opinion, and never feel like I am being “upsold” on anything. Highly recommend!
Excellence, professionalism, well organized, efficient, attention to detail; all words to describe Gentry! Impressed by Gentry from first contact. Military discount plus cash discount were most appreciated. Came in under all other bids too!
Brandon showed up promptly when he learned the A/C was out in this Texas heat. He reviewed the situation, gave us a bid, answered all our questions. We accepted the bid on Monday afternoon, the full crew showed up at 0800 on Wednesday and the job was completed before 1 p.m. It was a joy to watch the crew work, each person had a specific task and they worked together seamlessly. They also took great care of our property,... read full review
Great responses, great communication. They answer the phone quickly and everyone I have talked to or met are extremely friendly and focused on customer and needs. Highly recommend. Owner even has called to communicate and help when I placed call for after hours needs over the holiday of July 4th. Impressed with this group so very much! Guys who have been at my home every time have been awesome!
Had a new unit replaced with Gentry Air in Southlake and work recently performed with replacement part on second unit. Very happy with them. So very glad to have found a local company still focused on customers. A blessing.
I have used Gentry a few times now, and always have a great experience. They are professional, prompt, and polite. I trust their opinion, and never feel like I am being “upsold” on anything. Highly recommend!