Castle Nail Spa in Southlake (15% OFF First Time Customer)

Castle Nail Spa in Southlake is a brand new luxury nail salon offering a wide range of services, including spa pedicures, manicures, and nail services for women, men, and kids. It is an ideal location for various celebrations such as bridal parties, birthdays, and corporate events, with a private party room available at no extra charge. Customers can enjoy complimentary beverages, free WiFi, and the option of gift cards. Walk-ins are welcome. The reviews highlight a mix of experiences. Many customers praise the skilled and pleasant staff, particularly noting a nail technician who provided an exceptional pedicure. The ambiance is described as nice and welcoming, with one reviewer mentioning the hospitality of the staff at the front desk. However, there are some concerns about service quality, particularly regarding rushed appointments and lack of communication about first-time customer discounts. One customer specifically pointed out that they felt hurried during their visit despite choosing a basic pedicure option. Overall, Castle Nail Spa aims to provide a royal experience but has room for improvement in customer service to ensure every guest feels valued and relaxed.