Reviews for Wisenbaker Builder Services, Inc.
Write a reviewFrom Wisenbaker Builder Services, Inc.
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
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Wisenbaker Builder Services, Inc.
3010 N Loop 1604 W, Shavano Park
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Forced to use them for warranty work because my home builder chose them.It has taken many visits over a span of 2 yrs to get the same problem right and we still going....quality work doesn't seem to be part of the 'service' provided. I'd like to be done with WB at some point.Service: Install flooring
Kitchen cabinets. Wisenbaker is trash and they have ZERO integrity. They will hold you at bay for months on cabinet issues that they turn into warranty issues when the fact is, the installation was flawed. They treat you as if you are the problem because you want them to make good on the warranty. They have the nerve to proudly display their “success story” on line where they supposedly put the customer first. I don't want anything for free. I want what we paid for. It shouldn't take 5 months to make repairs or replacements. If you have a choice on who provides your cabinets, I urge you to look around for better quality cabinets completed by a better organization....read full review
I would absolutely avoid a builder who uses this company. The design center was great but the warranty work is horrendous. As another review stated, so much turn over has resulted in a break down in communication and a lack of follow through. It has taken 3 visits for the same warped cabinet doors to be replaced (and still waiting for that). The stone counter tops look like they were cut with old blades (unclean cuts, chips on the ends). just avoid at all cost.