Schertz Medical Home

Schertz Medical Home has seen changes over the years, particularly since COVID. The business has a system where military IDs can be scanned at the front entrance kiosk to provide a ticket based on the reason for the visit. The staff are generally friendly, although there are occasional instances of grumpiness, especially among non-military staff. The new drive-thru pharmacy is appreciated, but longer hours and providing the correct facility phone number are suggested improvements. Provider D. Stephenson has been commended for their excellent care. They are described as thorough, compassionate, patient, and caring. Myrna Marshall, a patient, has expressed a desire to be assigned to this provider permanently. The provider's dedication and job performance have been highly praised. A long-term patient, who will soon turn 65, has expressed gratitude for the outstanding care received over at least a decade. They specifically mentioned the special personnel at the clinic and have expressed regret about having to leave due to age.