Schertz Medical Home

Schertz Medical Home has undergone changes over the years, particularly since the pandemic. The facility offers a system where military IDs can be scanned at the entrance kiosk to provide a ticket based on the reason for the visit. The staff are generally friendly, although there are occasional instances of grumpiness, especially among non-military personnel. The new drive-thru pharmacy is appreciated, but longer hours and providing the correct facility phone number are suggested improvements. Provider D. Stephenson has been commended for their excellent care, described as thorough, compassionate, patient, and caring. Patients have expressed a desire to be permanently assigned to this provider, praising their dedication and job performance. The physical therapy department is excellent, with patients praising Dr. Beyers, Joe, and the entire therapy team. The front desk staff, including Ms. Bell, are described as friendly, helpful, and professional. Patients feel fortunate to have this medical team, who are caring, go the extra mile, and provide exceptional care.