This is an update from my previous post. This is kind of a surreal experience. I haven't posted anything about a business on any media platform before this post. Since my previous post, a member of the Vision Source Team reached out to me. They kindly refunded my money, and apologized for any inconveniences. Because of my busy schedule, it has taken me a while to return to Yelp to update this post. While I truly appreciate the refund, I believe this was a totally avoidable situation. I have been constantly asking myself, "What could I have done differently or better?" I am a people-person, and I do not like discourse. We have to accept that misunderstandings... read full review
June 2024
There is a blonde staff member who presented similar to an office manager. Whatever her job role, she was the overall determining factor for the loss of our sale. The best way I can describe the interaction between us was overly excitable, and presumptively defensive through the use of immediate accusations towards her client. Her knee jerk response, in which she even dramatically pushed herself back from the table, came off as having a cynical mindset when her response was to accuse her client of insurance fraud. It begged the question of WHY was her first reaction to accuse instead of seeking to understand a client's situation? This employee needs to be reminded... read full review
November 2023
I would not recommend Dr. Barnes. My daughter had PRK and Dr. Barnes was her follow up. She refused to stay after hours to help her out with pain. Also, Dr. Barnes made a typo on my eyeglass prescription and my glasses did not work. She did not apologize.
This is an update from my previous post. This is kind of a surreal experience. I haven't posted anything about a business on any media platform before this post. Since my previous post, a member of the Vision Source Team reached out to me. They kindly refunded my money, and apologized for any inconveniences. Because of my busy schedule, it has taken me a while to return to Yelp to update this post. While I truly appreciate the refund, I believe this was a totally avoidable situation. I have been constantly asking myself, "What could I have done differently or better?" I am a people-person, and I do not like discourse. We have to accept that misunderstandings... read full review
There is a blonde staff member who presented similar to an office manager. Whatever her job role, she was the overall determining factor for the loss of our sale. The best way I can describe the interaction between us was overly excitable, and presumptively defensive through the use of immediate accusations towards her client. Her knee jerk response, in which she even dramatically pushed herself back from the table, came off as having a cynical mindset when her response was to accuse her client of insurance fraud. It begged the question of WHY was her first reaction to accuse instead of seeking to understand a client's situation? This employee needs to be reminded... read full review
I would not recommend Dr. Barnes. My daughter had PRK and Dr. Barnes was her follow up. She refused to stay after hours to help her out with pain. Also, Dr. Barnes made a typo on my eyeglass prescription and my glasses did not work. She did not apologize.