Reviews for JCPenney Salon

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Jun 2024
I will only go to get my hair done by EGNA!! She is amazing. This woman knows what she’s doing when it comes to hair. She’s the only hair dresser that has been able to beautifully cut my bangs and she cuts your hair exactly to the length you want. So grateful thank you girl ? before and after pics of my hair cut.
Jul 2023
I am giving this a two because my hair did come out great but it was a lot more than what I expected because they added extra add ons I didn’t know about. I was quoted online 165.00 then it jumped to 230.00. When it jumped that high, I figured I would just use a JCPenney’s coupon. Then I was told I could not use a coupon for a master hairstylist, which I did not know JC Pennys, headmaster hairstylist. I thought it only went to senior hairstylist.. when I got home, that’s when I noticed the extra add-ons I was charged for that I didn’t ask for and was not informed that they would be adding on. I’m so disappointed in the lack of communication with their customers...read full review
Jul 2023
I am giving this a two because my hair did come out great but it was a lot more than what I expected because they added extra add ons I didn’t know about. I was quoted online 165.00 then it jumped to 230.00. When it jumped that high, I figured I would just use a JCPenney’s coupon. Then I was told I could not use a coupon for a master hairstylist, which I did not know JC Pennys, headmaster hairstylist. I thought it only went to senior hairstylist.. when I got home, that’s when I noticed the extra add-ons I was charged for that I didn’t ask for and was not informed that they would be adding on. I’m so disappointed in the lack of communication with their customers...read full review