I recently had my roof worked on by Texas Family Roofing following the discovery of a leak coming in through our bathroom ceiling. Joshua was the one to come out and assess my roof/attic. He did an awesome job of explaining to me what he saw was the problem I was having and how his team could fix it. Thank you guys so much for the reasonable pricing and great work! No more leak in these recent heavy rains.
September 2024
Natalie with the sales roof inspection was outstanding! She did a thorough job inspecting, taking pictures and drone footage. After we agreed to the job, she went back to the roof and put some sheeting over the exposed areas to prevent leaks for upcoming storms that were expected. Natalie (5 Stars ⭐️ ⭐️⭐️⭐️⭐️) Jasmyn with the production side could have done a lot better job. Jasmyn (2 Stars ⭐️ ⭐️) We scheduled an appointment and the crew or Jasmyn didn’t come out on that day. We had to reschedule for another day for a window of time and the crew didn’t show up for that window. I called the office and said if the job was not... read full review
August 2024
Update 7/20/24 We had Texas Family Roofing back again to install an attic breeze vent over a poorly ventilated attic space. They came and gave the estimate within 1 day and about 2 weeks later completed the work. No complaints other than I was told they would call prior to arrival at around 10am and they did not call and arrived at 0800. No big deal just a little annoying. Update: I received a call today asking if it was ok if they came over and completed the work today. It was fine and they were over in about an hour and knocked it out in about another hour. Jasmyn the PM was completely professional and explained everything and the next steps.... read full review
I recently had my roof worked on by Texas Family Roofing following the discovery of a leak coming in through our bathroom ceiling. Joshua was the one to come out and assess my roof/attic. He did an awesome job of explaining to me what he saw was the problem I was having and how his team could fix it. Thank you guys so much for the reasonable pricing and great work! No more leak in these recent heavy rains.
Natalie with the sales roof inspection was outstanding! She did a thorough job inspecting, taking pictures and drone footage. After we agreed to the job, she went back to the roof and put some sheeting over the exposed areas to prevent leaks for upcoming storms that were expected. Natalie (5 Stars ⭐️ ⭐️⭐️⭐️⭐️) Jasmyn with the production side could have done a lot better job. Jasmyn (2 Stars ⭐️ ⭐️)
We scheduled an appointment and the crew or Jasmyn didn’t come out on that day. We had to reschedule for another day for a window of time and the crew didn’t show up for that window. I called the office and said if the job was not... read full review
Update 7/20/24
We had Texas Family Roofing back again to install an attic breeze vent over a poorly ventilated attic space. They came and gave the estimate within 1 day and about 2 weeks later completed the work. No complaints other than I was told they would call prior to arrival at around 10am and they did not call and arrived at 0800. No big deal just a little annoying.
Update: I received a call today asking if it was ok if they came over and completed the work today. It was fine and they were over in about an hour and knocked it out in about another hour. Jasmyn the PM was completely professional and explained everything and the next steps.... read full review