I have both recent and past history with this company. We had River City put in acacia floors in our downstairs areas in 2015. Our kids were 15, 11 and 9. We added a 100lb dog in 2016. The floors have held up beautifully. I’m shocked how little we’ve scratched them.. and in the areas that we did scratch (by moving furniture without first ensuring felt pads in place), how easily the scratches disappear with a bit of stain. The actual planks of wood themselves have had ZERO problems. So we planned to install the acacia flooring on the staircase and upstairs when we were able. We finally did this in September of this year. Once again, I watched the workmen installing... read full review
July 2024
Fabulous experience from sale to install. Tyler, our salesperson, was wonderful to work with and his follow through was great! We had them come back and put wood floors in the bedrooms - same great experience!! Also we had water damage near our back door and they had to replace 10 boards - Oscar and his crew were AMAZING! It's a shame I don't have any more floors to do because if I did, I would most definitely use them!
July 2024
They did a great job on my floors. Shopped around ALOT for the best floors and price and this was it. Everyone was professional, honest and responsive. Stephanie answered every time I called. Jordan answered all my flooring questions and Juan explained the process and did an amazing job on my floors. They were able to do the job the following week. No waiting for materials and jumping through hoops. This was such an easy process. This is all they do so they are truly experts! My floors look amazing so happy with the result.
I have both recent and past history with this company. We had River City put in acacia floors in our downstairs areas in 2015. Our kids were 15, 11 and 9. We added a 100lb dog in 2016. The floors have held up beautifully. I’m shocked how little we’ve scratched them.. and in the areas that we did scratch (by moving furniture without first ensuring felt pads in place), how easily the scratches disappear with a bit of stain. The actual planks of wood themselves have had ZERO problems. So we planned to install the acacia flooring on the staircase and upstairs when we were able. We finally did this in September of this year. Once again, I watched the workmen installing... read full review
Fabulous experience from sale to install. Tyler, our salesperson, was wonderful to work with and his follow through was great! We had them come back and put wood floors in the bedrooms - same great experience!! Also we had water damage near our back door and they had to replace 10 boards - Oscar and his crew were AMAZING! It's a shame I don't have any more floors to do because if I did, I would most definitely use them!
They did a great job on my floors. Shopped around ALOT for the best floors and price and this was it. Everyone was professional, honest and responsive. Stephanie answered every time I called. Jordan answered all my flooring questions and Juan explained the process and did an amazing job on my floors. They were able to do the job the following week. No waiting for materials and jumping through hoops. This was such an easy process. This is all they do so they are truly experts! My floors look amazing so happy with the result.