Physician Care Centers - Westover Hills

I recently switched PCPs due to a scarcity of appointment availabilities for my old one's office. So far, this clinic has proven to be on top of it. I have been seen promptly and treated with respect and have not had any issues. The receptionist staff were nice and addressed all my needs. Eric Vance, FNP was great! I truly enjoyed my experience. He is very personable and knowledgeable and addressed all my needs while providing insights into realistic health maintenance. (Like me, he graduated from the Texas A&M University System, which makes a huge personal difference for me!) Cindy Cruz, NP is also very warm and attentive. I am glad I switched to this clinic.

I would not recomend this clinic at all. They need new staff. It takes 2 days to get a call back and even longer to get someone to answer the phone. When Dr Frost was there, it was nice he was a great doctor. These new ones are cold, Especially Vance.

Very appreciative of Dr.Vance. He shows compassion and empathy for his patients. He is the first Dr. In a year and a half to determine my spinal issues and referred me to a spinal specialist. In regards to other issues with the office staff and prescription. I spoke with office management and expressed my issues and concerns. I was reassured they would get to the issue.