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Reviews for North Central Federal VA Clinic
Add your commentNorth Central Federal VA Clinic
17440 Henderson Pass, San Antonio
Directions Call Website Suggest an Edit
17440 Henderson Pass, San Antonio
Directions Call Website Suggest an Edit
Not my first choice for care. I've had a few bad experiences with the primary care clinic. The irony is that they just don't seem to care about what ails you. While it is "free" Healthcare for vets it's not that great. I've been to other VA Clinics with better care and they at least acted like they care about your problems. Overall I would not recommend if you have other options..
April 2023:I’m back in to get two prescriptions. Ms. Jill at the pharmacy “check in desk” is amazing! My Rx were in the process to be mailed (from the Dallas office), and she was able to get it cancelled and filled here in this clinic. In today’s day of “hurry up” and lack of compassion from a lot, Jill took the time to search, confirm and reroute to here.Thank you Ms. Jill for GREAT care in customer service!Feb 2023:I have been coming here for 2 years now and I’ve always been treated professionally and with kindness. I have only had to get labs done, but I’ve never had an issue and I’m always thankful for the kindness from the Phlebotomy technicians!Thank... read full review
The medical care provided is generally good, however medical teams are understaffed and it is impossible to communicate with my doctor or a medical staff person outside of the actual office visit. The phone system is overloaded with messages that are of no interest and which are not helpful. Worst phone experience ever! If I need to communicate, I have to get in my car and go to the waiting room and ask to speak to a nurse or a medical assistant. That's just the way it is!