I really love the promptness you provide and the pricing. I've had two issues that have occurred. I tried to call instead to dicscuss the issue rather than post it. The VM isn't set up. The issue is a cashmere sweater and a velvet RL blazer. A button on each of these articles returned from the cleaners cracked in half. Half of the button on the blazer is missing. The sweater is cracked in half but still on the the sweater.
Received a response via email requesting i take in the 3 articles for management to review. Received a call from Rudy. He began by saying that according to the labels the articles were old and the buttons were old already... read full review
January 2024
Didn't go there today...was looking up their hours and number and decided to look at their reviews. I do not know exactly how many times I have been here but every time it is five star service and I do not disagree with their prices. The place is clean and they are respectful, courteous and professional. Great job.
November 2023
Poor customer service. The lady that helped me out looks like she hates her job. When she gave me the price, I asked if I have to pay now, and she (with an attitude) proceeded to school me that there's a "Big" sign hanging (15ft) up on the ceiling that says so. Anyway, I didn't want to point out her short comings (unable to spell my name and write down my phone number...took her 3x to get it right), because I didn't want her messing up my clothes. Overall, will have to take my business somewhere else next time.
I really love the promptness you provide and the pricing. I've had two issues that have occurred. I tried to call instead to dicscuss the issue rather than post it. The VM isn't set up. The issue is a cashmere sweater and a velvet RL blazer. A button on each of these articles returned from the cleaners cracked in half. Half of the button on the blazer is missing. The sweater is cracked in half but still on the the sweater.
Received a response via email requesting i take in the 3 articles for management to review. Received a call from Rudy. He began by saying that according to the labels the articles were old and the buttons were old already... read full review
Didn't go there today...was looking up their hours and number and decided to look at their reviews. I do not know exactly how many times I have been here but every time it is five star service and I do not disagree with their prices. The place is clean and they are respectful, courteous and professional. Great job.
Poor customer service. The lady that helped me out looks like she hates her job. When she gave me the price, I asked if I have to pay now, and she (with an attitude) proceeded to school me that there's a "Big" sign hanging (15ft) up on the ceiling that says so. Anyway, I didn't want to point out her short comings (unable to spell my name and write down my phone number...took her 3x to get it right), because I didn't want her messing up my clothes. Overall, will have to take my business somewhere else next time.