Guarantee Plumbing & AC, Inc.

Dec 2022

We had a non-emergency issue in the kitchen we're remodeling, and Guarantee Plumbing responded within ten minutes of my inquiry. The message was clear on how to reach someone for scheduling even though it was after 8:30PM. The dispatcher was friendly, clear on the fact that there is a visit fee that gets waived if we use them for the task. Our plumber called ahead to make sure we were ready for him, asked for permission to cut further into drywall. He was friendly, laid back, and quick with the repair. He even gave me information to pass along to my drywall guy on what was done. I did find it a rather high price for what I considered a low difficulty, non-urgent request, and the invoice didn't have a breakdown to show that the fee had indeed been waived, which is why they're only at four stars. At least they take checks!I'll be keeping these guys in mind for the next repair!

Sep 2021

These guys were great. For hundreds less than others, they cleared my main line out to the sewer. Easy. Simple. Like it should be. No price gouging or trickery. They are my new go-to.Service: Sewer repair

Apr 2021

I went on yelp to look for assistance with my tub spout issues... it's stop working. That's the diverter that changes the water from the tub to shower. I looked at several people and companies but chose GUARANTEE PLUMBING & A/C they came and assessed the situation for $39 which they will apply to the overall cost ... (if you continue to use them). They came in assessed what items they needed .. left to get the materials, returned promptly and replaced it and was out in less than 15 minutes. (yay) Problem diagnosed, solved and fixed. The technicians were friendly and courteous. They were mindful of the CDC requirements. In addition, I had a toilet seat that needed tightening and they tighten it for me. I just want to give them a "YELP" and say you can use them I think that they will do you right with your plumbing and air-conditioning needs. In keeping with being transparent at first I was a little bit skeptical because I had read a couple of reviews that were negative about this company however, I forged ahead and received positive results. I am sure you will as well. :) Conclusion- Problem: broken tub spout. Solution: Removed and replaced with a new one Total Cost: $234.00