Truly enjoy this individual location, it's close to home and towels are generally available for use. However, I seemed to have new charges from GO as a membership. I don't recall signing up bc I would have registered for such. I arrived to the location to notify the attendant of these charges. Location doesn't have any parking spaces so I pulled up to the kiosk and pushed the help button. I could see the young gentleman on his phone looking down. I proceeded to press at least 5 times, I even honked the horn to no avail. Fortunately, noone was behind so I pulled back into the bug wash space to call. Phone kept getting sent to a prompt to leave a message.... read full review
June 2024
Pros: (1) Awesome staff, attentive and customer centric. Super helpful.
(2) Price and value is of a monthly subscription for $20-$22 or whatever is great value when you need to keep your car clean and save time.
Cons: (1) Closes at 6pm on Sunday and 8pm on all other days. It would be great if it were open 16 hours a day 6 days a week, and a 7th that opens late and closes at 10.
(1) they have towel shelves that are supposed to provide microfiber towels that you can deposit in the bin under the shelf after the car wash but the towels are never there. You literally have to go distract the... read full review
June 2024
I appreciate Samuel! He was very attentive and listened to me when I shared I felt I vacuumed something heavy underneath the seat and wanted to confirm it was nothing of value.
He turned off the vacuum system and cleaned all areas around my car to ensure it did not get sucked up there. Luckily it was a pen.
I appreciate Samuel deeply for his excellent customer service. Definitely coming back when I am in the area!
Truly enjoy this individual location, it's close to home and towels are generally available for use. However, I seemed to have new charges from GO as a membership. I don't recall signing up bc I would have registered for such. I arrived to the location to notify the attendant of these charges. Location doesn't have any parking spaces so I pulled up to the kiosk and pushed the help button. I could see the young gentleman on his phone looking down. I proceeded to press at least 5 times, I even honked the horn to no avail. Fortunately, noone was behind so I pulled back into the bug wash space to call. Phone kept getting sent to a prompt to leave a message.... read full review
Pros:
(1) Awesome staff, attentive and customer centric. Super helpful.
(2) Price and value is of a monthly subscription for $20-$22 or whatever is great value when you need to keep your car clean and save time.
Cons:
(1) Closes at 6pm on Sunday and 8pm on all other days. It would be great if it were open 16 hours a day 6 days a week, and a 7th that opens late and closes at 10.
(1) they have towel shelves that are supposed to provide microfiber towels that you can deposit in the bin under the shelf after the car wash but the towels are never there.
You literally have to go distract the... read full review
I appreciate Samuel! He was very attentive and listened to me when I shared I felt I vacuumed something heavy underneath the seat and wanted to confirm it was nothing of value.
He turned off the vacuum system and cleaned all areas around my car to ensure it did not get sucked up there. Luckily it was a pen.
I appreciate Samuel deeply for his excellent customer service. Definitely coming back when I am in the area!