Franklin Chiropractic & Accident Clinics, Inc.

Jun 2023

No real comment on chiropractor. But, establishment has SHIATSU MASSAGE Special b4 XMAS with no expiration date per front staffer CHERYL. I called yesterday to book appointment, to be told MASSAGE therapy guy retired. No notice to me since he left. Now ? I paid $500+ used 2 5 of the pkg. N they want to refund me $157.+ change for 4 massages? Reg price is $80 each. Call after call n nothing! Very disappointed in this staff, now they are moving to Nacogdoches location? Can anyone explain in detail what n why $157??No notice in 6 months? Unacceptable poor excuse. Now I have to report to B.B.B. maybe I will get an answer?

Nov 2022

I don't recommend this clinic for patients or employees. Dr Franklin is a difficult person in most situations. Most staff members are unhappy with his treatment of patients & staff. He belittles his staff, accuses them & reprimands them in front of others, he's very confrontational. He gives extra duties with no compensation. He talks about workers with other co-workers negatively. A nurse at the Callaghan office discussed witnessing abuse to an autistic patient recently, nurse at nacogdoches office reports him yelling at a patient. It is a belief that his actions are due to illness or decreasing mental capabilities. New employees have even called him "crazy". On many...read full review

Oct 2021

I go to the Nacogdoches location where I am always treated very well. Dr Koolman and staff are always on point and Claudia gives the best massage. They always get me straightened up and do it all with a smile. Thank you all