Reviews for Alpha/Omega A/C & Heating

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Aug 2023
Never explained why he did not install a heat pump system. We had to find out we didn't have a heat pump when another company came to look at our system that was only running on aux heat and drove up our bill.
Apr 2017
I would give them 0 stars if possible. This guy let us go a week in Texas summer without air conditioning without reason. Lied to us 4 different days saying he was coming, never did, was 2, 3 and 5 hours late for each appointment, and didn't follow any safety procedure you could think of. Awful. He wouldn't answer his phone, voicemail full and non responsive. If I could have had a different contractor, I would have, I was given no choice by the home warranty company.
Apr 2017
I can't even rate them 1 Star!! but sadly I have to rate at least 1 star to post this

They were contacted the day my compressor went out... 11 days AGO!!!!

2 days later they finally call and make an appointment for a week later, a Thursday between 1-3. which by now is the 9th day with no air.. We all know Texas is hot.

We waited , excited that finally our home would be cool again... The clock ticks on, 4:30 a NO SHOW and a NO CALL... So we pick up the phone and call them,, Answering machine, We left a message... NO RETURN CALL BACK. It is now Saturday, 2 days after the appointment .. 11 days after our central air went out....crazy right??

Who...read full review

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From Alpha/Omega A/C & Heating

We service all of San Antonio area and surrounding counties. We service all name brands and honor all warrantees on all systems equipment only. We have a maintenance program to maintain your system to last long. We do repairs replacement of existing systems new installation and ductwork. Two One zero seven zero seven six seven two three. Call for apt. Fifty dollar service fee includes diagnosis. We do Ac leak test, we check for mold, air purification Mini split systems. Free second opinion over phone. Licensed and Insured in business since 2004. Ready to expand company to provide better service for you. Check your ac filter often Once a month and wash outside unit.