Westex is the best!! They were so helpful all the way through our issue. As it turns out our old unit was fried so had to have a complete replacement. They were fast, professional and kept us informed the whole way through. Monica was polite and personable on the phone and very sympathetic to our issues. Juan is the tech that came out and looked at it first and determined that it would have to be replaced. He explained everything to us and showed us what the problems were and why it would require a replacement. Dean and Kenny were the Techs that came yesterday. They were right on time, efficient, let me know what was going on all the way through the replacement and cleaned... read full review
July 2023
Juan from WesTex Air was very professional and did an outstanding job in troubleshooting and repairing our A/C unit. Definitely recommend this company for your HVAC needsService: A/C system repair
May 2023
We had an ac fan start making noise and were originally assigned Indoor Experts to come out to fix the issue. Receptionist as well as tech told us if it got worse to shut it off. Seemed very rude from the get go. It would be two days before they could come out. Well it got worse the next day and we shut it off. (Failed blower fan). Attitude by both receptionist and tech when my wife called back asking if someone could come out sooner and help was atrocious. When they finally come out and pull the fan assembly out the tech decides to be rude to my wife at which time she responds back. After they he belittles my wife and blames the issue on her, the tech leaves saying he... read full review
Westex is the best!! They were so helpful all the way through our issue. As it turns out our old unit was fried so had to have a complete replacement. They were fast, professional and kept us informed the whole way through. Monica was polite and personable on the phone and very sympathetic to our issues. Juan is the tech that came out and looked at it first and determined that it would have to be replaced. He explained everything to us and showed us what the problems were and why it would require a replacement. Dean and Kenny were the Techs that came yesterday. They were right on time, efficient, let me know what was going on all the way through the replacement and cleaned... read full review
Juan from WesTex Air was very professional and did an outstanding job in troubleshooting and repairing our A/C unit. Definitely recommend this company for your HVAC needsService: A/C system repair
We had an ac fan start making noise and were originally assigned Indoor Experts to come out to fix the issue. Receptionist as well as tech told us if it got worse to shut it off. Seemed very rude from the get go. It would be two days before they could come out. Well it got worse the next day and we shut it off. (Failed blower fan). Attitude by both receptionist and tech when my wife called back asking if someone could come out sooner and help was atrocious. When they finally come out and pull the fan assembly out the tech decides to be rude to my wife at which time she responds back. After they he belittles my wife and blames the issue on her, the tech leaves saying he... read full review