“My first experience with Animal Medical of Salado was about five years ago when my oldest dog became sick during the weekend. All other vets were closed, and I found them by accident. I don't live near the clinic, so it was a bit of a haul to get there. Unfortunately, the veterinarian wasn't going to make it in time so the tech on her own called another clinic and worked out a deal so my dog could be seen. That was the day I found out my oldest had congestive heart failure. I transferred my animals to AMOS when their former vet became an assembly line of uncaring vets and techs that couldn't be bothered. I remembered how the tech at AMOS went above and beyond to set something up so I could start treatment for my dog.
Ever since I have been taking my three dogs and cat for anything and everything they need. I am not always the easiest person to deal with as my animals mean a lot to me so I can come off at times as a bit annoyed or demanding when they’re in pain. Dr. Santos and her staff [they have changed throughout the years] have always treated my animals and myself very well. Never judging when one of my dogs is nervous, or for my endless questions because I need to understand what is happening fully.
I had to put down my oldest in June 2024. Even though it was expected as aside from heart failure a tumor had started moving organs. I was allowed to grieve in the room with her for hours. Dr. Miller never rushed me, the techs came and sat with me and shared their stories of times with my dog as they loved her as their own. Unfortunately, now I must face the harsh realization that I will have to make that call sooner or later with my middle dog as he was DX with cancer. I know when I must swallow the pain of losing him to make that call for him, I wouldn't have it done anywhere else.
I have experienced the care of great veterinarians and staff, and I have had the misfortune of meeting badly trained or burnt-out veterinarians and staff. I know people aren’t perfect and at times can make mistakes. When mistakes can lead to animals dying or getting sicker quicker it makes you appreciate clinics like Animal Medical of Salado so much more.“
“Love Salado Veterinary Hospital! The girls up front are always friendly and happy to help. I took my little Chihuahua mix in with severe allergies the vets there are very nice. Explain everything don’t try to sell you on anything. My dog literally had no hair he stunk and was very scaly. They still loved him anyway they fixed him up. His hair is grown back. He’s like his old self again absolutely love this place! Will continue to take all my animals there. Thank you Salado Vet veterinary Hospital for all you do absolutely the best!“
“Excellent service. Got right to the root of the problem. I'm so glad I managed to call even on Columbus Day and make an appointment the same day. Thank you so much.“