Home Services at The Home Depot

May 2024

I just wanted to leave a quick review about one of your workers Justin. He was FANTASTIC! He was so kind to me when he was getting orders together and helping me find what I needed! Justin mentioned he is also in college and working! He is juggling school and work!? With such a great attitude and passion for his work! WOW! Just WOW! What a great kid! Need more hard workers like him! I will always go to this Home Depot as long as Justin is there working!!

May 2022

I went to home Depot, and I'm female and someone actually looked me in the eye, and someone actually said can I help you. When I go to home improvement stores I'll be come invisible somehow my superpower wore off, they actually saw me. Going to Lowe's has taught me you need to bring your own man but I felt like a celebrity, I heard excuse me Miss can I help you I'm like do they think I'm somebody else or what. I'm so thankful home Depot you did a great job of acknowledging me and making me feel like I guess I'm not a ghost when I walk through those doors. Thank you home Depot rowlett you did a great job.

Dec 2020

I want to give a BIG Thank you to Ms. Christy and Mr. Ty. Lets start off with Ms. Christy. The entrance i came into i must of overlooked where the flat beds were located at. I stopped at her register to ask her where they were. She not only showed me but asked me to wait snd went and got one herself for me. Then she showed me where the wire shelves were at. Since it was right after Christmad they were rearranging things back to normal so it was a little hectic. Her amazing attitude and lovely spirit and smile through the mask she was wearing you could see. Her willing to HELP. Now to TY, I was standing at the key area looking at keys and walks by and asks how can i help you. He was so polite and sweet. Helpful and kind to make all 8 keys for me. Conversation about his travels and love for 49ers(sad) and not the Cowboys..lol. All while he is diligently making my keys. Far too many young generations have forgotten what it means for customer service. Christy and Ty have restored my hope in what customer service is suppose to be. I pray that God continues to bless them. Let the light continue to shine through them to others. Thank you!