The manager, I believe her name is Lou, helped me with an exchange on Friday. She was so sweet and kind, made me feel really comfortable, and made the transaction very easy. Overall, the ladies here do a great job in customer service and helping customers. I shop here often and will definitely continue coming back as a loyal customer! :)
August 2024
My family and I have been coming here for over 20 years! Always loved the people and let me tell you Michelle who used to do brows was awesome and now Lauren is amazing. I highly recommend her if you need your brows done.
Yesterday was a bit frustrating. We had a medical emergency that required a visit to minor emergency for one of our kids and we didn’t have the mindset to call in to cancel the appt. We rescheduled the appt for later and upon arrival to try and explain, Luz was upset and my daughter was embarrassed when she took the brunt of it. They didn’t wait for an explanation and began their speech about not being able to schedule again because... read full review
August 2024
Walked in to do a bit of shopping and Lauran was able to get me in and do my brows and I walked out loving my eyes again, lol. Great people and everyone was very friendly even though it was 86° in the store, they were changing out the ac unit. I'm definitely shopping this store over my local store in College Station where the store manager is not friendly at all.
The manager, I believe her name is Lou, helped me with an exchange on Friday. She was so sweet and kind, made me feel really comfortable, and made the transaction very easy. Overall, the ladies here do a great job in customer service and helping customers. I shop here often and will definitely continue coming back as a loyal customer! :)
My family and I have been coming here for over 20 years! Always loved the people and let me tell you Michelle who used to do brows was awesome and now Lauren is amazing. I highly recommend her if you need your brows done.
Yesterday was a bit frustrating. We had a medical emergency that required a visit to minor emergency for one of our kids and we didn’t have the mindset to call in to cancel the appt. We rescheduled the appt for later and upon arrival to try and explain, Luz was upset and my daughter was embarrassed when she took the brunt of it. They didn’t wait for an explanation and began their speech about not being able to schedule again because... read full review
Walked in to do a bit of shopping and Lauran was able to get me in and do my brows and I walked out loving my eyes again, lol. Great people and everyone was very friendly even though it was 86° in the store, they were changing out the ac unit.
I'm definitely shopping this store over my local store in College Station where the store manager is not friendly at all.