Reviews for Massage Envy
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Envy Medical Microinfusion
1 hour and up
Obagi Facials, PCA Chemical peels,
1 hour and up
It bothers me when I've been supporting a business for years o my to be treated like I've asked for some exception based on my actions If I cancel my appt the same day, I'm charged a whole $70 If they call and cancel (both sides can have the same reasoning) the same day a simple complimentary add on can't be supported. As for me. I'm a veterans with pain daily. I skipped another engagement to go see the massage therapist and in hopes the excruciating pain I have in my shoulder would be resolved. I got my call that day to cancel because my therapist had an emergency. I was bummed and at the time didn't know when I could make it back to round... read full review
Have been a member for numerous years. Went with Massage Envy because I move a lot, and they have many locations. The ones in the Austin area lack the staff to stay open. Their hours are restrictive. Trying to get an appointment is over a month out. Then they cancel and reschedule. Then, an hour before, they cancel again. If a member were to cancel an hour before, they would still charge for thw massage. Very disappointed. Signed up to be a member of Hand and Stine. They have yet to let me down and have more convenient hours. Hand and Stone is also easier to make an appointment.
Front desk person was friendly and helpful. My massage therapist was great. However, the whole time I was getting my massage there was no music playing that all I can hear was the therapist deep breathing. No relaxation.