Reviews for Maese Fulmer CPAs PLLC
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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parking: lot
Ratings
Google: 4.1/5 Facebook: 3/5 BBB: No Rating Nextdoor: 27 ❤️Maese Fulmer CPAs PLLC
109 S Harris St, Round Rock
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Overall, I have had a disappointing experience working with Maese Fulmer CPAs due to a lack of pricing transparency.Firstly, they will not provide a quote of "How much will my taxes cost?" when asked, instead stating that all work is billed by the hour. I had already gotten quotes from other CPAs and had an idea of what my taxes would cost, so I decided to just go with Maese Fulmer. Normally this should not be an issue as there is a certain level of trust expected when working with professionals.After they completed my taxes - I was very surprised when the final invoice amount was $300-350 more than any of the other quotes we had received! I would hate to learn how much...read full review
I have been a client of Diane Fulmer's for over 8 years for both our businesses and personal along with family members. She partnered almost 2 years ago with Ben Maese. Since that partnership, customer service, response time and general basic communication has gone from great to minimal and pricing has doubled. I am working on moving all my accounts to another CPA. I am sorry that Diane is not involved with the practice anymore or it's minimal, she was s super star. I was shocked that she did not even notify her clientele when the merge happened. This is what happens when California takes over a Texas practice. I wish Diane all the best, but will be moving elsewhere.
AVOID this Accountant - 3 years ago she Diane as well as her other accountant Leslie failed to simply answer our questions and do the work. As a Client we where Disappointed that she would refuse to work on the account, thus sending a letter without explanation that this was her business and did not need ours. Likewise, ethics lacked here. Little did we know there is Much Better as we found an Accountant Firm that actually works for our Business and answers questions.