I was pleasantly surprised at the level of customer service and talent of the dentists. I had a tooth extracted and bone in my jaw rebuilt and it was a seamless process. I would recommend them to friends and family!
March 2024
Referred to Carus by Austin Veterans Administration for an evaluation and to repair 2 broken crowns. Carus did thorough examination and proceeded to develop a dental plan to address issues which the VA dental clinic identified but could not resolve until June or July.
March 2024
I love my hygienist AJ as she is very thorough, very sincere and she really cares. My only disappointment is when I call to schedule in front desk, the hold is so long you have to spend almost an hour to get hold of a real person. I do not know if there is changes in management but there is definitely a change in efficiency and flow when booking appointment. It used to be organize and staff at front desk seem to know what they are doing. I do not have issues with service though. I love AJ and Dr Horea.
I was pleasantly surprised at the level of customer service and talent of the dentists. I had a tooth extracted and bone in my jaw rebuilt and it was a seamless process. I would recommend them to friends and family!
Referred to Carus by Austin Veterans Administration for an evaluation and to repair 2 broken crowns. Carus did thorough examination and proceeded to develop a dental plan to address issues which the VA dental clinic identified but could not resolve until June or July.
I love my hygienist AJ as she is very thorough, very sincere and she really cares. My only disappointment is when I call to schedule in front desk, the hold is so long you have to spend almost an hour to get hold of a real person. I do not know if there is changes in management but there is definitely a change in efficiency and flow when booking appointment. It used to be organize and staff at front desk seem to know what they are doing. I do not have issues with service though. I love AJ and Dr Horea.