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Reviews for Austin Family Orthodontics - Round Rock
Add your commentAustin Family Orthodontics - Round Rock
893 N Interstate Hwy 35 #210, Round Rock
Directions Call Website Suggest an Edit
893 N Interstate Hwy 35 #210, Round Rock
Directions Call Website Suggest an Edit
Called in a Saturday to get an appointment for my 2 years old daughter, even though the Pediatrician wasn't there I went. The general dentist found what was wrong with my daughter and recommended some food supplements since she wasn't eating too much, she was very caring. My daughter recover in the time frame the dentist suggested. She is very knowledgeable.
Both children have treatment here and prices are very reasonable.Was a couple of times wait time almost an hourThey should fit the appliance they provide you the in office (Reverse Pull Headgear) because it made a second trip where we couldn't adjust it properly at home. They tried to tell me that part was not adjustable but I happen to know it was because my child had same treatment out of state. Just sharing so other parents know to get it adjusted in the office Otherwise, friendly staff and glad they have availability on Fridays.
Overall they are ok. I've had two kids and myself go through them for braces. Here's the problem, they never have openings. Every time my kids have broken a bracket or something has gone wrong it's weeks to get in with them. I'm sorry but those are urgent matters. They should leave a few blank appointments each day for emergency or fit in patients. Otherwise it's like they could care less once they have your money and you have your braces on. Not only that but they need to see my kid every 6 weeks and they barely can get you in 6 weeks later because they are so tightly scheduled. Good luck waiting a week or two to call, you better make your appointment... read full review