Reviews for Service Center - Finnegan Chevrolet Buick GMC
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 8AM - 5PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.2/5Service Center - Finnegan Chevrolet Buick GMC
26529 Southwest Fwy, Rosenberg
Directions Appointment Call Website Suggest an Edit
Needed a repair on my Cadillac Escalade and thought who do I trust. The part that needed to be replaced was a GMC part so I called around and yes the service people at Finnegan GMC knew what I was talking about. Only problem was that they were very busy and the part needed to be ordered. Took the vehicle in on a Tuesday and was told it would be ready Monday or Tuesday of the following week. Lucky for me the part arrived early and I got my vehicle back on Friday of the same week. Thanks Finnegan for all your hard work and for the great communication thru text and phone calls. I even got my AAA discount and got to use my GMC points, allowing me to decease the bill total.
Clayton is extremely helpful, knowledgeable, and goes out of his way to help his customers. I had an emergency while getting my truck serviced and he made it possible to make sure I was taken care to be able respond to the emergency. I recommend Clayton and the service team all the way!!
Made a reservation for an oil change. Told I need a software update. Service rsp walked away did not tell me anything. After 8 mins of her in the office and me outside, I walk off. Come back 15 mins later and truck is stl running on my gas and has not moved. Told I need signature before anything is done. It is 2hrs later and still do not have my truck. No communication and no sense of urgency for the customer. Not sure if I will be coming back. Second star is for social distancing. Seems everybody is doing their part.