Harbor Heights Family Medicine

Mar 2024

I wouldn't recommend this place to anyone. The NP prescribed me a drug that had a higher chance of hurting or killing me than helping me. They also tried to push expensive referrals that weren't needed instead of the one I needed. Luckily, I had a feeling that I needed to see an actual heart doctor before starting this potential life-ruining drug. This NP is an obvious big pharmaceutical pusher and only after a paycheck. All I needed was to continue on my diet and keep working out, as per an actual high-rated heart doctor. I will never return to this doctor's office, and I wouldn't recommend it to anyone, not even my enemy.

Jul 2022

We had been going to Dr Robert Stark's office in Rockwall for 4 -5 years. (Texas Health )I used to LOVE this practice pre covid! It has declined in customer service during and after covid and we had numerous problems here. Dr. Stark is quick to give out medications but then makes it difficult to see him when it is time for refills. He is known by all his staff to take too much time with patients and makes you wait 1-2 hrs for your scheduled appointment and does not apologize for this. He is smug and when I wrote him about my disappointment of taking off work to be there to get blood drawn and was told i'd have to wait another hour he was not apologetic in his message back to me he blamed me. (He tried to say since I cancelled previous scheduled appts. with him due to illness and work ) it was partially my fault too. How is it my fault that he is 1-2 hours late for a scheduled appt that I showed up for? I asked if i could go to a quest for blood work and they refused. His response to me was I should find another provider. A year ago I was given the shingles vaccine and the first one was a breeze. The second one was 4-6 months later and it made me so sick I was bedridden and I contacted their emergency line and could not get any help. I just had to suffer through it for 3 days. Another time I had a bad migraine and they knew I had migraines and had prescribed me meds in the past. This particular day I had a severe one and was in severe pain and was vomiting. My husband came home from work to help me and because he told them I vomited they assumed I had covid and refused to see me. They said I would have to wait a day to be seen. So my husband had to take me to a clinic and the dr there gave me a shot for the migraine and prescribed me a dissolvable migraine pill. Why couldn't Dr. Stark see me? I was established patient of 5 years and they knew I had migraines? He could have called in that dissolvable migraine pill for me but they chose to do nothing! The practice in my opinion is mismanaged and I think he makes patients wait to build his ego or he is on some power trip but this is not realistic for patients that work or run their own businesses. He use to be on time 5 years ago. Perhaps it was because I saw his PA Amanda Moir more than him. But she has left this practice as well too. I'm my opinion and from my experience over the last two years, he no longer cares about his patients or schedules too many and cannot care for them . Please safe yourself the headache and seek a different PCP. He is not worth the wait! Our time is valuable too not just his.

Jul 2022

I went to this clinic five days out of this week to receive lab work with results for a nursing program I am trying to enter into. I did not receive any results and each time I asked a healthcare provider about what the results meant they did not give me an answer. When I took the initiative to get the immunizations for those lab work they denied me the ability to receive those immunizations. I now have gone to a CVS local pharmacy to receive the immunizations for myself. It is a shame that this clinic could not provide me with the care that I needed while I am looking up to those individuals. Sadly they have let me down