“Rick’s Carpet and Floors is amazing! From start to finish, this is a company you can count on to provide exceptional service. Rick was always on time and respectful of our budget. I am so happy with the flooring we chose and the service we received.“
“Had our training lab floor epoxy coated, and couldn't be happier with the outcome. Very knowledgeable and friendly employees that help you understand each step of the process. Start finish on our very large space was 3 days!! 10/10 would recommend Global Garage Flooring and Design for any shop/garage/commercial/residential flooring space!“
“Hi- Let me talk about my carpet buying experience from another state. I moved to Arizona and had my house here in Richmond (Pecan Grove area) vacant with a keypad lock on door. I had filled out a form online - I forgot where to get some carpet quotes. I had a couple people calling me and quoting me over $5000 for my square footage. And it's really difficult meeting people who don't have websites or reputable looking companies calling and wanting access to your house. I worked with a couple and despite the fact that I was selling the house, they were convinced they had the best carpet for me. I was so worried I couldn't trust them, so I decided to call a reputable carpet dealer and deal with the cost difference. But, the irony is, it was cheaper to go through Ideal Carpets & flooring anyways, and I have Shaw carpet, or something that feels warrantied and local. I called Ideal Carpets, assuming they couldn't beat the price of these other no name companies that are independent contractors or brokers and changing their numbers on the phone with me, every time we spoke. I spoke with Reuben but also a few others, they took care of me even though I wasn't in the state and needed them to go to an empty house and do the install. I came to my house a week after they finished, and my cheaper, but medium grade carpet looks amazing! I am happy they gave me a stress free experience.
If I had to change anything to make it a little better, I would say, and this is not their fault per se- but I wish I could have picked the carpet color in person or through a better visualizer tool. The visualizer tool from Shaw made the carpet look really weird so I was second guessing myself, but it really looked great, so that was a bit of a leap of faith on my part, but really happy with the product and service.“