Reviews for Heymann Ann L DVM
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Google: 5/5 Tripadvisor: 5/5 BBB: A+ Nextdoor: 226 ❤️Heymann Ann L DVM
733 S Floyd Rd, Richardson
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733 S Floyd Rd, Richardson
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Everyone is so kind and caring. As the owner of a new client they answered my many questions and made us feel so welcomed. Prices are very reasonable. The environment is very calm. Jack (our pup) was so much more comfortable here than at our previous vet clinic in Allen. Our other pets will visit soon.
OMG what a fantastic place. I'm from the country and I wanted a down to earth practice. I don't want frills and a fancy building with 15 DVMs. This is just want I wanted to find close to my home. Brand new puppy in my life since 40 years ago. The front staff is wonderfully caring. The vet tech was so kind and Dr. Heyman took time with me on a very busy day for her. Here's the kicker. Dr. H prescribed meds for hook worms, the breeder said she was just dosed several days before. Get this ... I called and the front desk lady took my message to see if it was ok to dose with the prescription. She called me back in less than 15 MINUTES. Dang. I'm a fan
I'm surprised that I've never taken the time to review RVC. I've been a very satisfied customer for probably at least 18 years! I have found both Dr. Heyman and Dr. Carpenter, to be very compassionate and professional. They always have the best interests of their patients (our fur babies) at heart. The staff is also very helpful and attentive to my questions and concerns whenever I call in or bring my dog in for a visit. I can't wait for Covid to be behind us and we can go back to inside office visits, but I completely understand and agree with the protocols. Sadly, right before Christmas I knew it was time to say goodbye to my 14 year old Border Collie, Callie. We were able to go inside with her and be by her side as she crossed over the Rainbow Bridge. We had gone through that experience before with another dog years ago and it is never easy. It was so comforting to know she would no longer be in pain and Dr. Carpenter gently walked us through the entire process. A few days later we were sent a beautiful sympathy card signed by all the staff that was just so heartfelt and comforting. I received a call that I could pick up her ashes and again, just a great feeling of compassion and kindness from all of the staff. I cannot say enough about all the professional care I have experienced over all these years.