My Tesla Model 3 was experiencing squealing coming from the front wheels. Since it has 100k miles, I figured it was time for brakes. Bryan, the manager, took the car and said he would take a look. After an hour he called me and said the brakes were just fine, but since I use regeneration to stop, the brakes were likely not being used enough. I was really not expecting that level of honesty and integrity- I left the shop saying I needed new brakes and he could have easily put new pads and I would not have been any the wiser. Instead, he took 10 minutes to give me some ideas on how I can turn off the regen occasionally to keep the rotors and pads clean and free of... read full review
October 2024
Mike was a great! He was kind and helped me understand what was happening with my car. He took the time to review options and prices with me as well as show me the condition my rotors were in. I'll be back if I need anything in the future ☺️
September 2024
Came in for an oil change/inspection and the next day came back for a couple maintenance items. Everyone there was super fast and professional which is must appreciate. Kenny was especially great at explaining all the needed maintenance items I should probably get soon and realistically how long I could wait until getting them done (not the typical sales pitch you often get from other places where they are pushy).
My Tesla Model 3 was experiencing squealing coming from the front wheels. Since it has 100k miles, I figured it was time for brakes. Bryan, the manager, took the car and said he would take a look. After an hour he called me and said the brakes were just fine, but since I use regeneration to stop, the brakes were likely not being used enough. I was really not expecting that level of honesty and integrity- I left the shop saying I needed new brakes and he could have easily put new pads and I would not have been any the wiser. Instead, he took 10 minutes to give me some ideas on how I can turn off the regen occasionally to keep the rotors and pads clean and free of... read full review
Mike was a great! He was kind and helped me understand what was happening with my car. He took the time to review options and prices with me as well as show me the condition my rotors were in. I'll be back if I need anything in the future ☺️
Came in for an oil change/inspection and the next day came back for a couple maintenance items. Everyone there was super fast and professional which is must appreciate. Kenny was especially great at explaining all the needed maintenance items I should probably get soon and realistically how long I could wait until getting them done (not the typical sales pitch you often get from other places where they are pushy).