Update: While my experience was disappointing, I appreciate that Ulta reached out to me and wants to improved their checkout process.
I went to the Ulta in Plano yesterday and the cashier wouldn't to ring up my purchase without an account with my phone, name, etc. I told her I didn't want an account but she said I had to have an account to pay. Since I can buy the same product at Sephora or Nordstrom, I left. It's an interesting business practice to turn away a $50 purchase.
August 2024
I just got my hair done by Emily and she did fabulous. I asked for a more subtle/caramel full highlight and she did exactly that. Super sweet girl and took her time to make sure it was exactly what I wanted.
May 2024
I never write reviews but I just need to shout out the hair stylist Emily. She took her time and paid attention to all the small details. When I tell you my hair hasn’t looked this good in a longggg time. She also added special details to help me style my hair easier day to day, which is so important with my busy schedule. Also I’m shy and she made sure to make conversation to help me feel comfortable with her. Will definitely be coming back!
Update: While my experience was disappointing, I appreciate that Ulta reached out to me and wants to improved their checkout process.
I went to the Ulta in Plano yesterday and the cashier wouldn't to ring up my purchase without an account with my phone, name, etc. I told her I didn't want an account but she said I had to have an account to pay. Since I can buy the same product at Sephora or Nordstrom, I left. It's an interesting business practice to turn away a $50 purchase.
I just got my hair done by Emily and she did fabulous. I asked for a more subtle/caramel full highlight and she did exactly that. Super sweet girl and took her time to make sure it was exactly what I wanted.
I never write reviews but I just need to shout out the hair stylist Emily. She took her time and paid attention to all the small details. When I tell you my hair hasn’t looked this good in a longggg time. She also added special details to help me style my hair easier day to day, which is so important with my busy schedule. Also I’m shy and she made sure to make conversation to help me feel comfortable with her. Will definitely be coming back!