Ulta Beauty

Ulta Beauty is a popular US beauty retailer that offers a wide range of products from various brands, including Fenty, Tarte, and CHANEL. They also have exclusive products like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section offers a selection of vegan, clean ingredient, cruelty-free, and sustainable products. Customers have had positive experiences at Ulta Beauty, such as receiving excellent service from staff members like Rae, who helped a first-time makeup user with color matching and application. One customer appreciated the friendly and helpful staff at the store, who offered assistance and made them feel welcome. However, there have been some negative reviews regarding customer service at the store. One customer felt ignored by employees when seeking assistance and had to go to the front of the store for help. They also felt that employees were not wearing clear identification and were not treating all customers equally. Overall, Ulta Beauty offers a wide range of products and services, and customers have generally reported positive experiences, especially regarding employee helpfulness and friendliness. However, there is room for improvement in the area of customer service.