Baylor Scott & White Dallas Diagnostic Association - Plano

My entire family including my parents, husband and grown children have been patients at DDA since the 1970s and it has always been a first class practice. We never have long waits at appointments and everyone is so polite and professional. Very grateful for this medical team.

I’ve been going to Dr. Namburi for yeaaars. I started seeing her in 2016, and my parents were seeing her even before I was. I always look forward to our appointments even though I know she’ll get onto me about my bad health habits ? It’s wonderful having a doctor that really cares and takes my concerns seriously.There does seem to be a bit of turnover around the admin assistants, phlebotomists, CMAs etc.—so I do end up seeing different people every 4ish months?? But they’re all pretty nice.

Highly frustrating experiences continue, driving patients away from the once outstanding pratice group. For example, my latest confirmed appointment was withdrawn only hours before it was scheduled to occur with office staff directing me to the ER or urgent care instead because the physican would not provide a telemedicine visit nor see me in person. No alternative physician or appointment method was offered - just a crisp "so would you like to cancel?" You cancelled me!!DDA wasted time I could have spent seeking treament - instead forcing me to chase office staff for information because you a) leave voice messages containing no actionable information after... read full review