The two gentlemen working the store were kind, responsive, and willing to go the spectra mile to support their customers. When I arrived, I had a pair of glasses from 2017 that needed new lenses. He looked up my old purchase and was able to provide me with the new lenses.
May 2024
This may be a second post as my review wasn’t showing. Jensy was absolutely amazing. She went way above and beyond to solve my safety glasses issue. She took the time to call and ask questions and didn’t give up. This wonderful woman needs a raise.
April 2024
Ras Goodwyn did great! Why, cause he was just so super patient w/me and my insurance. I have been going to LensCrafters for over 20 years and in recent years, about 6, they cannot get my RX correct. In my 30s and 40s the year or so changes to my eyes is minimal, so what's changed? Long story short, my last 2 pairs of glasses they got it wrong and they had to redo them all over. Never a problem w/what my exam showed. Anyway, I recently went to them again, same on me, and they got it wrong. After 1 month I had enough, gave my feedback and took my business elsewhere. Now, I am taking my eyes to Target.
The two gentlemen working the store were kind, responsive, and willing to go the spectra mile to support their customers. When I arrived, I had a pair of glasses from 2017 that needed new lenses. He looked up my old purchase and was able to provide me with the new lenses.
This may be a second post as my review wasn’t showing. Jensy was absolutely amazing. She went way above and beyond to solve my safety glasses issue. She took the time to call and ask questions and didn’t give up. This wonderful woman needs a raise.
Ras Goodwyn did great! Why, cause he was just so super patient w/me and my insurance. I have been going to LensCrafters for over 20 years and in recent years, about 6, they cannot get my RX correct. In my 30s and 40s the year or so changes to my eyes is minimal, so what's changed? Long story short, my last 2 pairs of glasses they got it wrong and they had to redo them all over. Never a problem w/what my exam showed. Anyway, I recently went to them again, same on me, and they got it wrong. After 1 month I had enough, gave my feedback and took my business elsewhere. Now, I am taking my eyes to Target.
Ras just gave me confidence that Target... read full review