About Lone Star Circle of Care at Pflugerville
Lone Star Circle of Care (LSCC) is a Federally Qualified Health Center, often referred to as a Community Health Center (CHC). This nonprofit organization addresses the primary and behavioral health care needs of individuals, regardless of insurance status or ability to pay. LSCC is dedicated to fostering healthy families and strong communities by connecting patients with essential services to achieve optimal health and wellness. Guided by their mission, vision, and values, LSCC employs innovation and evidence-based practices to deliver high-quality, person-centered, comprehensive health care home services. Each year, LSCC provides over 355,000 visits to 94,000 unique patients. Visitors consistently praise the friendly and accommodating staff. One reviewer highlighted the exceptional care from Dr. Jenny Tobat and her team, noting how welcomed they felt upon arrival. The office is clean, and the staff, including those at the front desk, are helpful in both English and Spanish. Another patient appreciated the attentive medical assistant, Brittany, for her skill in locating veins without causing discomfort. The PA, Hector Perez, garnered positive remarks for his personable manner, making patients feel at ease. Overall, many patients express gratitude for the compassionate and professional care they receive at LSCC.
Dr. Burch is the best doctor Iโve ever been to, and I been to a lot. He takes his time and hears you out all the way before explaining and advising which is very refreshing. I always feel acknowledged and taken care of when Iโm seen there. All 3 of the nurses are wonderful and beautiful! They do such a good job at making me feel welcomed. Especially nurse Erika! Sheโs my fav! Super professional and jolly. Always in the best mood and highest spirit. Thanks Lone Star!๐๐๐๐๐
The lady at the front desk (Amanda) should not be the face of the company. I have never felt more uncomfortable in an establishment as I did today. I explained to her that I would be self pay as my son lost his insurance. She said I had to have insurance if I wanted to keep my appointment. I said I didnโt have any and I would like to self pay. I tried to explain that I tried calling first to make sure I could self pay, but before I could get the full sentence out, she interrupted me laughing saying there was no phone number for the office. I explained I was calling the number to schedule the appointment to ask them, not the office. We went back and forth for about 20...read full review
Wait time wasnโt long. Loved the jazz music in the lobby as well as the decor. Definitely inviting vibes! Doctor was nice, quick and informative. Front desk was kind and the medical assistant were kind as well. Thank you all for the inviting vibes and service.