They’re quick to respond. $93 fee for only the diagnostic. After that if they come back with the part, customers will have to pay more for the additional labor and the part. So far they fixed the oven igniter and dish washer for us, and both have been working.
August 2024
Sergei was helping us with our Fridge and oven issues. He was extremely proffesional, worked really clean, identified the problems immidiatly and made sure to keep us updated every step of the way.
We had some bad experience with inssurance vendors that shouldnt even get a license but ACT is a good change in the landscape. Highly recommended!
Thank you Sergei for a great service!
August 2024
When our fridge died, our home warranty company (AHS) assigned Act Appliance to handle the repairs. I was worried looking at the review scores for the company, but both the tech and Anna who schedules the appointments were both great!
We got a next day appointment. The tech found out what was wrong, and the parts came in 3 days later. When he came back for the repairs, he had to take the freezer apart to reach the dead motor, but he had it all back together and working again in under and hour.
Overall, he was professional, courteous, and did a great job. I also appreciate that they sent us texts before the tech arrived each time.... read full review
They’re quick to respond. $93 fee for only the diagnostic. After that if they come back with the part, customers will have to pay more for the additional labor and the part.
So far they fixed the oven igniter and dish washer for us, and both have been working.
Sergei was helping us with our Fridge and oven issues.
He was extremely proffesional, worked really clean, identified the problems immidiatly and made sure to keep us updated every step of the way.
We had some bad experience with inssurance vendors that shouldnt even get a license but ACT is a good change in the landscape.
Highly recommended!
Thank you Sergei for a great service!
When our fridge died, our home warranty company (AHS) assigned Act Appliance to handle the repairs. I was worried looking at the review scores for the company, but both the tech and Anna who schedules the appointments were both great!
We got a next day appointment. The tech found out what was wrong, and the parts came in 3 days later. When he came back for the repairs, he had to take the freezer apart to reach the dead motor, but he had it all back together and working again in under and hour.
Overall, he was professional, courteous, and did a great job. I also appreciate that they sent us texts before the tech arrived each time.... read full review