My first experience with this place was when my provider's office sent them a referral and the referral went to the wrong office so that office was asked to forward it to the correct office when they contacted me and they informed me they would. I thought I would hear from them like I did from the first office whom was extremely eager to contact me and try to get me in for an evaluation, but that never happened. So, I took upon myself to find their number and call them to see if they had received the referral to which their receptionist informed me that they had the information there. So I asked when I could schedule something and the lady says it would be 6 weeks... read full review
March 2023
I will preface by saying the treatment and hospitality I received was excellent. That said, I was given an estimate for the cost of the medical care I would receive and paid dilligently each time the amount requestd (one missed, but caught up payment). Then, months later, I have been informed that they were not charging me enough ad that now I had an outstanding balance. Again, this was resolved. Then, I had a final balance, which was sent to collections. This is unacceptable. Had I been informed of the full and accurate price of each session, I would never have had a balance, never gone to collections, and honestly, probanly stopped going as soon as my knee was remotely... read full review
December 2021
I give this place a 5 Star rating. Great front staff and Joseph Milton is awesome! When I doubt myself about the progress of getting my finger back to normal, he comes in with encouraging words and patients. He is super nice and very helpful.
My first experience with this place was when my provider's office sent them a referral and the referral went to the wrong office so that office was asked to forward it to the correct office when they contacted me and they informed me they would. I thought I would hear from them like I did from the first office whom was extremely eager to contact me and try to get me in for an evaluation, but that never happened. So, I took upon myself to find their number and call them to see if they had received the referral to which their receptionist informed me that they had the information there. So I asked when I could schedule something and the lady says it would be 6 weeks... read full review
I will preface by saying the treatment and hospitality I received was excellent. That said, I was given an estimate for the cost of the medical care I would receive and paid dilligently each time the amount requestd (one missed, but caught up payment). Then, months later, I have been informed that they were not charging me enough ad that now I had an outstanding balance. Again, this was resolved. Then, I had a final balance, which was sent to collections. This is unacceptable. Had I been informed of the full and accurate price of each session, I would never have had a balance, never gone to collections, and honestly, probanly stopped going as soon as my knee was remotely... read full review
I give this place a 5 Star rating. Great front staff and Joseph Milton is awesome! When I doubt myself about the progress of getting my finger back to normal, he comes in with encouraging words and patients. He is super nice and very helpful.