The staff was haughty, rude and arrogant on the day of my exam and on the day I came to pick them up. It's clearly just how they treat customers. It took 3 weeks to get my glasses and I ended up with the ugliest pair I've ever seen. I needed counsel to choose a suitable pair since my vision is bad to begin with and I got nothing. Instead, I paid almost a $1000 for a pair of ugly oversized granny glasses that I am ashamed to wear. I didn't get a good look at them until they were finished and on my face. I've never had this experience before. I've been satisfied with every other pair of glasses I've ever purchased... even online. They are atrocious.
October 2021
The staff are amazing here! Daniel Garcia was very helpful and professional. I would highly recommend him if you ever visit this TSO location.
March 2021
I have been going to the TSO on Spencer Hwy for 3 years now. Everyone there is always so helpful, I mean everyone! This year I took my two daughters for the first time and we must've tried on a hundred pairs of glasses. Bobby, the lab guy, was very patient with us the whole time he helped us and was very informational as well. I truly appreciate their high level of customer service and look forward to seeing them next year.
The staff was haughty, rude and arrogant on the day of my exam and on the day I came to pick them up. It's clearly just how they treat customers. It took 3 weeks to get my glasses and I ended up with the ugliest pair I've ever seen. I needed counsel to choose a suitable pair since my vision is bad to begin with and I got nothing. Instead, I paid almost a $1000 for a pair of ugly oversized granny glasses that I am ashamed to wear. I didn't get a good look at them until they were finished and on my face. I've never had this experience before. I've been satisfied with every other pair of glasses I've ever purchased... even online. They are atrocious.
The staff are amazing here! Daniel Garcia was very helpful and professional. I would highly recommend him if you ever visit this TSO location.
I have been going to the TSO on Spencer Hwy for 3 years now. Everyone there is always so helpful, I mean everyone! This year I took my two daughters for the first time and we must've tried on a hundred pairs of glasses. Bobby, the lab guy, was very patient with us the whole time he helped us and was very informational as well. I truly appreciate their high level of customer service and look forward to seeing them next year.