Reviews for JCPenney Portraits
Write a reviewHours
Monday: 10AM - 7PM
Tuesday: ClosedWednesday: ClosedThursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 11AM - 6PM
Tips
specialties: dry eyes accepts credit cards
Ratings
Google: 3.9/5
Facebook: 4.1/5
Foursquare: 7.4/10Map & Location
5120 Fairmont Pkwy, Pasadena
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My go to place! I’ve been going since my daughter was 1 I just recently went to get my daughter’s 3 year pictures and Ashley was our photographer she did AMAZING!!! I have never seen someone so good with kids in photography. I’ve had 3 different photographers at this location but Ashley was the sweetest most patient with my toddler she does wonders with that camera! I will be requesting her from here on out! Thank you Ashley for these beautiful photos and also for helping me find a good price for everything I ordered!!
Our photos came out beautiful and the energy of the staff was amazing, we took them on Christmas Eve, the only disappointment was we couldn't get more then 3 photos without having to purchase the whole photo album and the time slot starts quickly a little too quick, once you're there it starts while picking your background and everything else, but for our first time using this place it was great for it's purpose.
Lady who answered the phone... rude and dismissive. Guy who was there when we showed up... clueless but courteous. He was from another location. Gentleman couldn't work the computer to save his life, but he was very nice and attentive during the photo shoot. Very entertaining. He made the experience very nice. The missing star was for the rude and dismissive rep who answered the phone. Other than that, pictures were nice..... but overpriced. We just bought the digital package $129.99 with a "coupon" (originally $169.99).... only to see it sold on their website for $99. Walmart prints are said to be better quality and definitely more affordable. I have confirmed this.