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Reviews for Pet Supplies Plus North Richland Hills
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Pet Supplies Plus North Richland Hills
9160 N Tarrant Pkwy Ste 180, North Richland Hills
Directions Call Website Suggest an Edit
9160 N Tarrant Pkwy Ste 180, North Richland Hills
Directions Call Website Suggest an Edit
Great store as it’s always clean and staff available at the checkout everytime so I never have to wave anyone down like I have with competitors. Love they offer delivery too because of the fast delivery service as well as I sometimes need a little help when running low and remember at bedtime when the store is closed. Recently toured the grooming area and it was super clean even though I had just heard someone over there. Thanks for the rewards program and the coupon mailers!
Glen at store 4318 went above and beyond to help me. I had an authorship order that did not process due to failed payment. I reached out to corporate because my order showed to still be processing a month later and the buttons to cancel were disabled. Corporate was no help at all. I called the local store and was blessed because I got Glen. Glen is one of the best retail employees I have ever engaged with. He did all he could to resolve the issue. Ended up it was corporate who needed to intervene. So then, Glen gave me 10% off so my pups could get their food. BTW - Bella and Bandit (the pups) said to give Glen a raise. You don’t want to lose a great employee who, despite... read full review
Nice customer service reps. Have everything one needs for most pets. Cricket stock can be off and on, but usually on. The time to get crickets is very long compared to Petsmart. Could use some training in that department